To all of our Patient & Clients,
We are OPEN for business. We have a strict policy in place to prevent illness to you and to our staff. Please abide by our new rules, as if we can stop transmission, we defeat this virus sooner rather than later. And, we will still be able to treat you as needed.
We will have cloth masks for everyone to use. They have been laundered and are ready to go. If you choose not to use our masks, you can bring your own. The goal here is to stop droplets from going into the air if you or we cough or sneeze (your therapist will also be masked). We will not be able to treat you unless you wear a mask.
The front desk will be blocked to provide 6′ distance for the front office person. Please respect that distance. You will hand her your card, she will hand it back on a clipboard for you to sign. You will not be signing in, we will sign you in. The pen and clipboard will be wiped down between all patients.
We will schedule patients as needed, with the rooms being fully sanitized after every patient appointment. Upon entering the clinic, our front desk staff will provide you with a mask, if you don’t already have one, and will then take your temperature with a forehead thermometer. After verifying the lack of a fever and donning a mask, you will be directed to a room. We are wiping door knobs, pens, desks, tables, restrooms and chairs down after each patient.
Policy regarding COVID 19
All patients coming into the clinic must answer these questions:
1. In the past 14 days, have you, or anyone in your family, been in contact with a person that has tested positive for COVID-19?
2. Have you been diagnosed with having COVID-19 in the past 14 days?
3. In the past 14 days, have you, or anyone in your family, been in contact with a person who is in the process of being tested for COVID-19?
4. In the past 14 days, have you been medically directed to self-quarantine due to possible exposure to COVID-19?
5. Have you had any of the following symptoms within the past 48 hours: fever, cough, shortness of breath or difficulty breathing, sore throat, headache, muscle pain (outside of the reason you are seeing us), chills, repeated shaking with chills, or new loss of taste or smell?
If the answer to any one of these questions is ‘yes’, please call us to reschedule your appointment.
We know that a lot of our patients like to arrive early, but at this time we ask that you arrive on time. If you do arrive early, please wait in your car until your appointment time. We also know that several of our patients have partners or drivers that come with them. For the time being, we ask that only the patient comes into the clinic. Any accompanying individual will be asked to wait in their car.
In compliance with the new gym guidelines, we are limiting class size to 8 people. We are taking care to maximize social distancing between participants in class. Masks must also be worn during class.
We are all in this together. We will continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed.
For more information about COVD-19 and what you can do to keep healthy and safe, visit the Centers for Disease Control at cdc.gov or your local health department’s website.
Sincerely,
Sheri O’Brien
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